Privacy

Cookie Policy

Learn how we use cookies to enhance your browsing experience

Last Updated: April 13, 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookies allow websites to recognize your device and remember details about your visit, such as your preferences and browsing history. They can also be used to store information about your login status and personalized settings.

2. Why We Use Cookies

CinoExpress uses cookies for several important reasons:

  • Essential Functionality: To enable core features like page navigation, shopping cart functionality, and secure login
  • User Preferences: To remember your choices and settings for a more personalized experience
  • Analytics: To understand how visitors use our website and identify areas for improvement
  • Performance: To measure website performance and optimize loading times
  • Marketing: To display relevant products and offers based on your browsing habits
  • Security: To protect against fraudulent activity and maintain website security

3. Types of Cookies We Use

Session Cookies

These cookies are temporary and are deleted when you close your browser. They allow us to track your activity during a particular browsing session and maintain your shopping cart.

Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They help us recognize you on your next visit and remember your preferences.

First-Party Cookies

These are cookies set directly by CinoExpress when you visit our website. They are used for website functionality and user experience.

Third-Party Cookies

These cookies are set by external partners like analytics providers and advertising networks to track user behavior across websites.

4. Third-Party Cookies

We partner with third-party service providers who may place cookies on your device. These include:

  • Google Analytics: To analyze website traffic and user behavior
  • Payment Processors: To process transactions securely
  • Social Media Platforms: To enable social sharing features
  • Advertising Partners: To deliver personalized advertisements

These third parties have their own privacy policies governing their cookie use. We recommend reviewing their policies for more information.

5. Your Cookie Choices

You have the right to control and manage cookies on your device. You can:

  • Choose to accept or reject cookies when you first visit our website
  • Adjust your cookie preferences at any time through your browser settings
  • Block cookies entirely (note: this may affect website functionality)
  • Delete cookies from your device at any time
  • Opt-out of third-party tracking

Important Note:

Rejecting essential cookies may impair website functionality, including your ability to log in, use the shopping cart, or complete purchases.

6. How to Manage Cookies

Most browsers allow you to refuse cookies or alert you when cookies are being sent. Here's how to manage cookies in popular browsers:

Google Chrome

1. Click the menu icon (⋮) → Settings → Privacy and security → Cookies and other site data
2. Choose your preferred settings and manage exceptions

Mozilla Firefox

1. Click the menu (☰) → Settings → Privacy & Security → Cookies and Site Data
2. Select your preference for cookie handling

Safari

1. Click Safari → Preferences → Privacy → Cookies and website data
2. Choose when to accept cookies from websites

Microsoft Edge

1. Click the menu (⋯) → Settings → Privacy, search, and services → Clear browsing data
2. Manage your cookie preferences

8. Policy Updates

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our website following the posting of revised Cookie Policy means that you accept and agree to the changes.

9. Contact Us

If you have any questions or concerns about our Cookie Policy or our cookie practices, please feel free to contact us:

CinoExpress Privacy Team

📧 Email: info@cinoexpress.lk

📞 Phone: +94 76 042 0046

⏰ Hours: Monday - Friday, 9:00 AM - 6:00 PM (Sri Lanka Time)

📍 Address: Colombo, Sri Lanka

We're transparent about our cookie practices and want you to have control over your data. If you have any questions, we're here to help.

Back to Home